Health reform is reshaping how employers and members access health coverage. As consultants or insurance brokers, you need to be confident in the solutions you recommend to your customers. BenefitWallet provides that confidence.
We have offered spending account services since the inception of HSAs in 2004. We currently offer HSA services to over 30,000 employers through brokers and consultants like you. In partnership with health plans and TPAs, our product is successfully integrated with national accounts, the mid-market, small employers and even the individual market. Our products and our service organization are scalable to offer services through our numerous health plan partners and on a direct basis where no health plan is involved. We work with employers of all sizes and complexities, and can work with your clients to accommodate their unique needs.
Key features for consultants and brokers include:
- Scalable solution for any group size
- Adaptable communications program to complement your scope of services
- Multiple enrollment options
- Flexible processes for account opening, funding and management
- Complete employer and consultant web capabilities, including robust reporting
- Dedicated employer support service center
- Broker CEU training in select areas
Consultant and Broker Account Features
We offer employers numerous features to support the implementation and ongoing administration of health savings and other spending accounts. The following features are available to you:
We support our clients through our employer support call center and our client service management team. Our employer-focused resources are not only spending account dedicated, but employer dedicated. Our team guides you through the employer setup process and ongoing administration. We offer customized services for large groups, including communications, account opening/enrollment, funding and ongoing administration.
If you utilize an automated system for benefits administration, we offer a “plug and play” approach to integration. We're able to support numerous models to streamline and integrate enrollment, account set-up, web access and customer service. We offer a complete electronic process for enrollment, account opening and account funding for HSAs.
Our employer website provides tools that enable you to easily manage member accounts with a variety of self-service features, including access to reports. We provide training to employers on the reporting features of our website during implementation.
For large employers, we maintain a customized and highly structured implementation process that is tailored for each of our clients. The implementation plan is designed and agreed upon prior to beginning work, then monitored continually during implementation. We maintain and document an issues log and utilize the implementation plan and issues log to monitor the on-going implementation process.
We provide employer support for payroll contribution processing to help ensure timely and accurate fund transmission. Reconciliation and reporting processes exist (for a fee) to assist employers in tracking and auditing contributions.
We offer competitive fees to our clients and members. For information on fees applicable to you, login to your account and download your rate and fee schedule. Or, contact us if you're interested in our product and services. The following is included with our core product:
- Online bill pay and account-to-account transfers
- Debit cards
- Mobile App
- Simplee claims integration services
- Training and educational materials
- Online HSA statements
- Employer reporting suite
- Modeling tools
- HSA checkbook
Our comprehensive educational materials are available for both employers and members. Many employers use our online video library to not only educate members, but also as a great resource for HR and management personnel. Tools include a Tax Savings Calculator, Contribution Limit Calculator and extensive Plan Selector Tool to help members choose which plan is right for them.